Flashbang Science products can be returned within 30 days of purchase and must be in the same condition they were delivered, see our terms and conditions for more information.
Please carefully read ALL the information below before you return your order to us.
If you would like to return an order please attach a note in the parcel containing the following information:
Full name used to place the order;
The dispatch note number and/or order ID;
Telephone number (this will only be used if we need to clarify your request);
The full delivery address;
Briefly explaining why you are returning the goods e.g. late delivery, not suitable etc;
What you would like us to do, would you like an exchange, refund, part refund etc.
Please note that you do NOT need to return the whole order only the products you wish to have exchanged and/or refunded.
Please obtain a certificate of 'proof of posting' receipt from the Post Office which will contain a tracking number. Please click here for an example.
Return your parcel to the address below but please note as per our Terms and Conditions we will not be able to reimburse you for your return postage costs.
Flashbang Science Ltd (Returns)
Trickling Water Barn
Great House Avenue